We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

Police Scotland wanted to introduce new strategic outcomes for policing that describe the impact and difference Police Scotland aims to make to the lives of people across Scotland. These are:

  • Threats to public safety and wellbeing are resolved by a responsive police service           
  • The needs of local communities are addressed through effective service delivery            
  • Public and communities are engaged, involved and have confidence in policing 
  • Our people are supported through a positive working environment enabling them to serve the public
  • Police Scotland is sustainable, adaptable and prepared for future challenges

We asked for opinions from people across Scotland on our proposed outcomes, our approach, and how you want to be involved in working with us to continue to shape future services. We were also keen to hear views to help shape our future strategies in respect to prevention and public contact and engagement.

Your opinions make sure that our plan fits with expectations and enables continued collaboration, and that we are able identify any areas of the plan that require to be amended or strengthened.

You Said

We received a strong level of support for the approaches set out.  This provides Police Scotland with the assurance that these approaches have support and confidence from the public and partners.

The percentage of respondents who ‘agreed’ or ‘strongly agreed’ were:

  • Our policing priorities: 87%
  • Outcome 1 – Keeping people safe: 86%
  • Outcome 2 – Communities are at the heart of policing: 82%
  • Outcome 3 – Contacting and talking to us: 79%
  • Outcome 4 – Supporting our people: 81%
  • Outcome 5 – Meeting demand: 74%

We Did

1,995 responses were received by the deadline, with some extra received after this point. Many respondents also provided comments which were reviewed against our draft Annual Police Plan 2019/20.

In addition to this feedback, we also considered feedback from the Scottish Police Authority and other key partners before the plan was finalised and laid before the Scottish Parliament on 29 March 2019.

The comments received will also inform future strategic work, including on public contact and engagement and prevention.

We are grateful to all who participated and thank you to all who indicated they would like to continue to engage with us in the future.

We Asked

The 2018/19 Annual Police Plan (APP) sets out our priorities for policing and explains how we will deliver them over the forthcoming year. It offers a significant opportunity to improve how we serve the public and our communities.

We engaged with the public and partners to develop the final plan. Through this survey, we asked for views on our planned activities for the 2018/19 period. These related to the following priorities: Violence, Disorder and Antisocial Behaviour; Serious Organised Crime; Counter Terrorism; Protecting People at Risk of Harm; Road Safety and Road Crime; Acquisitive Crime.

We also welcomed any other comments.

You Said

The six week engagement period resulted in a total of 1102 responses from a wide range of partner agencies/organisations, as well as individual members of the public. The level of response, over the 6 six week period, compared favourably to other similar surveys or consultations run in recent years in Scotland.

These figures represent a strong level of support for the approaches set out within the APP and this provides Police Scotland with the assurance that these approaches have the support and confidence of the public and partners.

We Did

All responses have been reviewed and considered as the final version of the APP was developed. The detailed responses have also been shared with internal divisions and departments to enable further local engagement and continuous improvement.

The APP was laid before Parliament on 29 March 2018 and published on the Police Scotland website. A report with more details of the survey is available below.

We Asked

In line with Police Scotland's 2026 Strategy, and to ensure our service is sustainable and appropriate for local needs, 53 premises across the country were identified for potential disposal without affecting the delivery of operational policing for local communities. Through public consultation, and engagement with communities, partners, stakeholders and elected officials, we sought the opinion of people from across the country as to whether there was support for the disposal of these premises.

You Said

Through the consultation, which received 1,731 responses, there was support for the disposal of 49 of the 53 properties.

We Did

The four properties where public feeling was against their disposal - Lairg in Sutherland, Lochboisdale on South Uist, and Dunvegan and Broadford on the Isle of Skye - will remain part of the Police Scotland Estate for the time being. Further detailed engagement with the relevant communities and partners will be carried out to try to find a solution which makes best use of these empty properties.

We Asked

Policing 2026 is a collaborative and strategic programme of work by the Scottish Police Authority (SPA) and Police Scotland, intended to transform policing in Scotland over the next decade.

Between February and May 2017 we asked the public, our staff, stakeholders and our partners for views on our draft strategy document, in particular:

  • whether it identified and acknowledged the main risks, challenges, opportunities and demands that are likely to impact on policing over the next 10 years
  • whether the main areas of focus and methods proposed are the right ones to deliver an improved policing service
  • about using public confidence as a key measure of success and effectiveness of performance
  • our approach to re-shaping our organisation with a workforce focussed on having the right skills and capacity to meet future challenges
  • if the strategy document was presented in a clear and understandable way

We also welcomed any other comments on the strategy and its impact.

You Said

We received 1715 responses to the consultation, supplemented by additional feedback we gathered from events and other activity with our staff, partners and the public, both before and during the consultation.

The strategy was well received with the majority agreeing with our proposals and approach across all questions.

Feedback was generally very positive about the vision set out in the strategy, the means of achieving it, and prospects for delivering sustained excellence in service and protection for the people of Scotland.

We Did

We undertook detailed analysis of the responses to the consultation and reviewed the strategy document against the feedback received.

As a result of the positive responses received there was no need to change the main elements of the strategy.

Some recurring themes were identified as a result of our analysis and you will see a stronger emphasis on the recognised value of our volunteer and charitable partners across the country. We have also reinforced our continued commitment to community planning to best serve local communities and to recognise the needs of our remote and rural communities. We have made more specific reference outlining our commitment to staff welfare and we have expanded on financial planning in response to comments about the future of police budgets over the next decade.

This helpful and constructive feedback about how we take the final strategy forward will also be built this into our implementation planning and future delivery.

The analysis report and responses to the consultation have now been published.