Engagement Hub

This site hosts engagement activities, surveys & consultations run by Police Scotland. Live and recently updated activities are displayed below.

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Advice & Information - Police Scotland

Closed activities

  • Police Scotland's Use of Body Worn Video: Public Consultation

    Thank you for taking the time to contribute to this consultation. Your views are important to us. We will be open and transparent in publishing the findings and how feedback has informed decisions and actions. We are seeking views to help shape the use of Body Worn Video by our... More

    Closed 6 September 2021

  • BSL Version: Gaelic Language Plan 2021-26: Public Consultation

    This consultation seeks your views on the Police Scotland's draft Gaelic Language Plan 2021-26. Our draft plan was prepared within the framework of the Gaelic Language (Scotland) Act 2005, and seeks to support the National Gaelic Language Plan’s overarching... More

    Closed 5 September 2021

  • Gaelic Language Plan 2021-26: Public Consultation

    This consultation seeks your views on the Police Scotland's draft Gaelic Language Plan 2021-26. Our draft plan was prepared within the framework of the Gaelic Language (Scotland) Act 2005, and seeks to support the National Gaelic Language Plan’s overarching aim that “Gaelic is... More

    Closed 5 September 2021

  • BSL Version: Police Scotland's Use of Body Worn Video - Public Consultation

    Thank you for taking the time to contribute to this consultation. Your views are important to us. We will be open and transparent in publishing the findings and how feedback has informed decisions and actions. We are seeking views to help shape the use of Body... More

    Closed 31 August 2021

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We asked

Looking for our current LIVE Your Police survey? Click here. If you'd like to find out how we responded to what you told us last year, read on! 

In April 2020, Police Scotland refreshed its local policing survey to gather views from Scotland’s diverse communities. Your Police 2020/2021 remained open throughout the year (it closed on 5 April 2021) and helped us understand your opinions of policing in your local area, as well as enable you to tell us about any concerns affecting your safety or wellbeing in your local area.

Your feedback helped us make sure that our approaches to policing were fair, in terms of how we are managing the Coronavirus pandemic, and by supporting the communities that we serve.

If you missed your chance to take part in Your Police last year, don't worry; you can take part in our new Your Police 2021/22! Don’t miss out on your chance to have your say and let us know how we’re doing in your community.

You said

Strong levels of public confidence in the police was reported with the majority of people supporting our approach to keeping people safe during the Covid-19 pandemic. 

In total, we received 36,542 responses over 12 months, including over 100,000 free-text responses. There were 1,867 responses received in March 2021 – highlighting the continued dedication of local policing divisions in listening to the communities they serve.

In the main, people say they have confidence in us, with the average public confidence level for the period April 2020 – April 2021 being broadly consistent at 57%. Confidence levels among organisations who responded to Your Police (277 organisations) continues to be higher than average at 71%. 

We learned that things which effect public confidence include changes to Covid-19 transmission rates locally and nationally, local lockdowns (Protection Level 4) and the national lockdown which began in January 2021. We also know that events taking place in local areas that attracted a large police presence had an impact on public confidence. Public confidence exists across all of our 13 local policing divisions.

The majority of the people who responded to Your Police told us that they feel safe in their local areas – an average of 84% of people said they felt safe. This has remained the case throughout the past year. However, we know that fear about the spread, or potential spread, of Covid-19 sometimes made some people feel less safe.

Overall, 62% of those who took part in Your Police told us that police are friendly and approachable. 38% of people said that the police listen to the concerns of local people and 34% said the police deal with local issues. Throughout the year, a large number of the public said that they ‘don’t know’ when asked about these measures. This highlights an opportunity for us to enhance and expand our engagement within Scotland’s diverse communities.

46% of people told us their concern about crime had remained the same (as before April 2020). Three in ten people said that their concerns about crime had increased during the pandemic (30%), while around one in ten said it had decreased (14%). We know that people with disabilities and those who live in our most deprived areas have more concern about crime. This is very important to us.  

Generally, people’s concerns have included: social distancing breaches and antisocial behaviour (including at local beauty spots and public parks/greenspace), speeding and dangerous driving, house break-ins, drug taking, dealing and wider vulnerability concerns of relatives and neighbours. Greater engagement being required with children and young people, including those who support them - such as youth workers, teachers, and sports clubs - was also highlighted.

For more information, including graphs and other insights, are available here.

We did

Enhance local police presence at identified key locations (including scenic areas, parks, urban areas), with a focus on patrolling during the evenings and after dark. People told us a visible police presence was important in making them feel safe.


Update our local community partners on a regular basis, through local police scrutiny boards in each local authority area – using the data to design an appropriate policing response for local needs.


Shape our communications and advice in local areas in response to concerns and feedback from the public – helping people to stay safe (including from new scams arising during the pandemic) and be more aware of Scottish Government guidelines for their area.


Increase engagement with over 20 organisations, representing the interests of people with living with disability, to make sure our information and messaging is accessible for all. This ensured the police are awareness of the needs and challenges of everyone, including those living with physical, sensory and learning difficulties, in practicing social distancing and using face masks.



Include the needs and circumstances of people who may be more vulnerable in daily police officer briefings – ensuring the police engage appropriately and bring empathy and understanding to their interactions.




Provide information and advice on issues like hate crime, housebreaking and responsible use of vehicles (including off-road bikes and scooters) to reassure all communities.



Offer discreet and safe ways for the public to report a Covid-related incident and speak to a police officer using the latest tech. We also developed an online reporting form and used video calls to collaborate with our partner agencies in the public and third sector. We have also used tech to take part in community meetings and offer virtual diary appointments to make it easier for the public to speak to our officers.




Increase police patrols and information in areas where the public have raised concern about reckless driving and speeding.




Provide a British Sign Language (BSL) version of the Your Police survey.



Communicating via British Sign Language | RDaSH NHS ...



Used the insight we have gathered through Your Police to help shape our Annual Police Plan 2021/22 and your local policing plans 2020-23.




We asked

We sought views that would help us shape the use of Body Worn Video (BWV) by armed policing officers when interacting with the public. We felt it was important to engage and involve individuals, communities, and our partners to gain their views and measure their confidence in how we use technology and continue to police by consent.

You said

We received almost 9,000 responses to our survey. This illustrated the large public interest in this topic and the public’s motivation to continue to be involved in the development of Police Scotland’s policies across both geographic and demographic communities, including a notable proportion of respondents: with a disability or long-term health condition (18%); currently employed by Police Scotland (15%); and under the age of 29 (17%).

We found that:

  • A large majority of respondents (73%) reported that the use of BWV would help them feel safer.
  • 58% respondents said they would feel “much safer” with a smaller number saying they would feel “slightly safer” (15%). A quarter reported it would make them feel “neither more or less safe”;
  • Nine in ten respondents reported that BWV should be used “always” (74%) or “often” (16%);
  • 78% of respondents reported that knowing interactions with the public are recorded would increase their trust and confidence in Police Scotland.

We did

Your views have informed the decision making process as we move forward to the next stage in the delivery of BWV to our armed police officers across Scotland.

We understand that we need to understand more about this topic before BWV is rolled out more widely. Further public engagement is being undertaken before we introduce BWV in other areas of policing, including for our response officers across local policing divisions. This engagement will involves our stakeholders, a public survey and focus groups with our diverse communities - all of which are already underway.

We asked

In December 2019 the Scottish Government updated its Strategic Police Priorities, prompting a refresh of the Scottish Police Authority's and Police Scotland’s strategic police plan and long term strategy for policing.

The Scottish Police Authority and Police Scotland wanted to gather views of the communities of Scotland on our long term strategic direction.

The strategy, Policing for a safe, protected and resilient Scotland, was developed around five strategic outcomes, which describe the positive impact we are seeking for the people and communities of Scotland, as well as officers and staff:

  • Threats to public safety and wellbeing are resolved by a proactive and responsive police service
  • The needs of local communities are addressed through effective service delivery
  • The public, communities and partners are engaged, involved and have confidence in policing
  • Our people are supported through a positive working environment enabling them to serve the public
  • Police Scotland is sustainable, adaptable and prepared for future challenges

Your opinions make sure that our plan fits with expectations and enables continued collaboration, and that we are able to identify any areas of the plan that require to be amended or strengthened.

You said

We received a strong level of support for the approach set out.  This provides us with the assurance that these approaches have support and confidence from the public and partners.

The percentage of respondents who ‘agreed’ or ‘strongly agreed’ were:

  • Outcome 1: Keeping people safe – 80%
  • Outcome 2: Communities are at the heart of policing – 76%
  • Outcome 3: How we involve you – 75%
  • Outcome 4: Supporting our people – 75%
  • Outcome 5: Sustainable policing for the future – 70%

We did

1,451 responses, including approximately 2455 free text responses, were received. These responses allowed us to gain a more in-depth understanding of respondents’ views. Comments were reviewed against the draft Joint Strategy for Policing and allowed us to make changes that reflected your views.

In addition to this feedback, we also considered feedback from key partners before the plan was finalised and approved by the Scottish Police Authority on 25 March 2020.

The comments received will also inform future strategic work, such as our approach to cybercrime.

You can read the final strategy here. It is also attached at the bottom of this page, alongside a summary report of the consultation and an Equality and Human Rights Impact Assessment summary report.

We are grateful to all who participated and thank you to all who indicated they would like to continue to engage with us in the future.