Your Police 2020-2021

Closed 5 Apr 2021

Opened 9 Apr 2020

Feedback updated 14 Sep 2021

We asked

Looking for our current LIVE Your Police survey? Click here. If you'd like to find out how we responded to what you told us last year, read on! 

In April 2020, Police Scotland refreshed its local policing survey to gather views from Scotland’s diverse communities. Your Police 2020/2021 remained open throughout the year (it closed on 5 April 2021) and helped us understand your opinions of policing in your local area, as well as enable you to tell us about any concerns affecting your safety or wellbeing in your local area.

Your feedback helped us make sure that our approaches to policing were fair, in terms of how we are managing the Coronavirus pandemic, and by supporting the communities that we serve.

If you missed your chance to take part in Your Police last year, don't worry; you can take part in our new Your Police 2021/22! Don’t miss out on your chance to have your say and let us know how we’re doing in your community.

You said

Strong levels of public confidence in the police was reported with the majority of people supporting our approach to keeping people safe during the Covid-19 pandemic. 

In total, we received 36,542 responses over 12 months, including over 100,000 free-text responses. There were 1,867 responses received in March 2021 – highlighting the continued dedication of local policing divisions in listening to the communities they serve.

In the main, people say they have confidence in us, with the average public confidence level for the period April 2020 – April 2021 being broadly consistent at 57%. Confidence levels among organisations who responded to Your Police (277 organisations) continues to be higher than average at 71%. 

We learned that things which effect public confidence include changes to Covid-19 transmission rates locally and nationally, local lockdowns (Protection Level 4) and the national lockdown which began in January 2021. We also know that events taking place in local areas that attracted a large police presence had an impact on public confidence. Public confidence exists across all of our 13 local policing divisions.

The majority of the people who responded to Your Police told us that they feel safe in their local areas – an average of 84% of people said they felt safe. This has remained the case throughout the past year. However, we know that fear about the spread, or potential spread, of Covid-19 sometimes made some people feel less safe.

Overall, 62% of those who took part in Your Police told us that police are friendly and approachable. 38% of people said that the police listen to the concerns of local people and 34% said the police deal with local issues. Throughout the year, a large number of the public said that they ‘don’t know’ when asked about these measures. This highlights an opportunity for us to enhance and expand our engagement within Scotland’s diverse communities.

46% of people told us their concern about crime had remained the same (as before April 2020). Three in ten people said that their concerns about crime had increased during the pandemic (30%), while around one in ten said it had decreased (14%). We know that people with disabilities and those who live in our most deprived areas have more concern about crime. This is very important to us.  

Generally, people’s concerns have included: social distancing breaches and antisocial behaviour (including at local beauty spots and public parks/greenspace), speeding and dangerous driving, house break-ins, drug taking, dealing and wider vulnerability concerns of relatives and neighbours. Greater engagement being required with children and young people, including those who support them - such as youth workers, teachers, and sports clubs - was also highlighted.

For more information, including graphs and other insights, are available here.

We did

Enhance local police presence at identified key locations (including scenic areas, parks, urban areas), with a focus on patrolling during the evenings and after dark. People told us a visible police presence was important in making them feel safe.
 

 

Update our local community partners on a regular basis, through local police scrutiny boards in each local authority area – using the data to design an appropriate policing response for local needs.
 

 

Shape our communications and advice in local areas in response to concerns and feedback from the public – helping people to stay safe (including from new scams arising during the pandemic) and be more aware of Scottish Government guidelines for their area.
 

 

Increase engagement with over 20 organisations, representing the interests of people with living with disability, to make sure our information and messaging is accessible for all. This ensured the police are awareness of the needs and challenges of everyone, including those living with physical, sensory and learning difficulties, in practicing social distancing and using face masks.
 

 

 

Include the needs and circumstances of people who may be more vulnerable in daily police officer briefings – ensuring the police engage appropriately and bring empathy and understanding to their interactions.

 

 

 

Provide information and advice on issues like hate crime, housebreaking and responsible use of vehicles (including off-road bikes and scooters) to reassure all communities.

 

 

Offer discreet and safe ways for the public to report a Covid-related incident and speak to a police officer using the latest tech. We also developed an online reporting form and used video calls to collaborate with our partner agencies in the public and third sector. We have also used tech to take part in community meetings and offer virtual diary appointments to make it easier for the public to speak to our officers.

 

 

 

Increase police patrols and information in areas where the public have raised concern about reckless driving and speeding.

 

 

 

Provide a British Sign Language (BSL) version of the Your Police survey.

 

 

Communicating via British Sign Language | RDaSH NHS ...

 

 

Used the insight we have gathered through Your Police to help shape our Annual Police Plan 2021/22 and your local policing plans 2020-23.

 

 

 

Results updated 5 May 2021

These are the initial results from Your Police 2020/21. We will be sharing more insights over summer 2021, as well as making data and insights usable for our local policing teams, partners and stakeholders. If you have any questions, please email consultations@scotland.pnn.police.uk

Files:

Overview

We recognise the importance of understanding the views and priorities of Scotland's diverse communities. This is especially important during the ongoing Coronavirus (COVID-19) pandemic. This survey is a platform for you to give us your views and opinions during these challenging times, and beyond.

The survey will take no longer than 10 minutes to complete.

Please note that this platform is not about reporting crime or providing information about an incident. To find out ways to contact Police Scotland, please visit: https://www.scotland.police.uk/contact-us/
 
Your personal information 
 
All personal information will be anonymised and you will not be identified through the information you provide unless you choose to identify yourself in your responses.
 
At the end of the survey, we ask for personal details, such as age and gender, to ensure we receive a comprehensive range of responses. Please note that you do not have to answer these questions. 
 
By completing this survey, you agree to Police Scotland using your anonymised data for analysis and reporting that will contribute to local policing. Any information you provide will be treated in confidence and stored securely. 
 
Complete the survey in a different way
 
Please find Easy Read version of the survey on the bottom of this page.
 
 
Please contact us if you want to complete the survey in a different way (for example, over the phone): consultations@scotland.pnn.police.uk
 
Update - 29 June 2020

With over 20,000 responses received so far, this is the largest survey of its kind for Police Scotland. We review the responses on a weekly basis. The feedback has helped us respond to emerging issues and shape our policing approaches in local areas. Read more about our response to the survey feedback to this date in the file We asked You said We did - 29 June 2020 at the bottom of this page.

Areas

  • A
  • Abbey
  • Aberdeen City
  • Aberdeenshire
  • Aboyne, Upper Deeside and Donside
  • Abronhill, Kildrum and the Village
  • Aird and Loch Ness
  • Airdrie Central
  • Airdrie North
  • Airdrie South
  • Airyhall/Broomhill/Garthdee
  • Almond
  • Almond and Earn
  • An Taobh Siar agus Nis
  • Anderston/City
  • Angus
  • Annandale East
  • Annandale North
  • Annandale South
  • Annick
  • Arbroath East & Lunan
  • Arbroath West & Letham
  • Ardrossan and Arran
  • Argyll and Bute
  • Armadale and Blackridge
  • Avondale and Stonehouse
  • Ayr East
  • Ayr North
  • Ayr West
  • Badenoch and Strathspey
  • Baillieston
  • Ballochmyle
  • Banchory and Mid Deeside
  • Banff and District
  • Bannockburn
  • Barraigh Bhatarsaigh Eirisgeigh Uibhist Deas
  • Barrhead
  • Bathgate
  • Bearsden North
  • Bearsden South
  • Beinn na Foghla agus Uibhist a Tuath
  • Bellshill
  • Bishopbriggs North & Torrance
  • Bishopbriggs South
  • Bishopton, Bridge of Weir & Langbank
  • Black Isle
  • Blairgowrie and Glens
  • Blantyre
  • Bo'ness and Blackness
  • Bonnybridge and Larbert
  • Bonnyrigg
  • Bothwell and Uddingston
  • Brechin & Edzell
  • Bridge of Don
  • Broxburn, Uphall and Winchburgh
  • Buckhaven, Methil and Wemyss Villages
  • Buckie
  • Burntisland, Kinghorn and Western Kirkcaldy
  • Busby, Clarkston and Eaglesham
  • C
  • Calton
  • Cambuslang East
  • Cambuslang West
  • Campsie & Kirkintilloch North
  • Canal
  • Caol and Mallaig
  • Carnoustie & District
  • Carse of Gowrie
  • Carse, Kinnaird and Tryst
  • Castle
  • Castle Douglas and Glenkens
  • Central Buchan
  • City Centre
  • City of Edinburgh
  • Clackmannanshire
  • Clackmannanshire Central
  • Clackmannanshire East
  • Clackmannanshire North
  • Clackmannanshire South
  • Clackmannanshire West
  • Clydebank Central
  • Clydebank Waterfront
  • Clydesdale East
  • Clydesdale North
  • Clydesdale South
  • Clydesdale West
  • Coatbridge North and Glenboig
  • Coatbridge South
  • Coatbridge West
  • Coldside
  • Colinton/Fairmilehead
  • Corstorphine/Murrayfield
  • Cowal
  • Cowdenbeath
  • Craigentinny/Duddingston
  • Craigton
  • Cromarty Firth
  • Culloden and Ardersier
  • Cumbernauld North
  • Cumbernauld South
  • Cumnock and New Cumnock
  • Cupar
  • D
  • Dalkeith
  • Dalry and West Kilbride
  • Dee
  • Denny and Banknock
  • Dingwall and Seaforth
  • Doon Valley
  • Drum Brae/Gyle
  • Drumchapel/Anniesland
  • Dumbarton
  • Dumfries and Galloway
  • Dunbar and East Linton
  • Dunblane and Bridge of Allan
  • Dundee City
  • Dunfermline Central
  • Dunfermline North
  • Dunfermline South
  • Dunoon
  • Dyce/Bucksburn/Danestone
  • E
  • East Ayrshire
  • East Berwickshire
  • East Centre
  • East Dunbartonshire
  • East End
  • East Garioch
  • East Kilbride Central North
  • East Kilbride Central South
  • East Kilbride East
  • East Kilbride South
  • East Kilbride West
  • East Livingston and East Calder
  • East Lothian
  • East Mainland, South Ronaldsay and Burray
  • East Neuk and Landward
  • East Renfrewshire
  • East Sutherland and Edderton
  • Eilean a Cheo
  • Elgin City North
  • Elgin City South
  • Ellon and District
  • Erskine & Inchinnan
  • Fa'side
  • Falkirk
  • Falkirk North
  • Falkirk South
  • Fauldhouse and the Breich Valley
  • Fife
  • Fochabers Lhanbryde
  • Forfar & District
  • Forres
  • Forth
  • Forth and Endrick
  • Fortissat
  • Fountainbridge/Craiglockhart
  • Fraserburgh and District
  • Ft William and Ardnamurchan
  • G
  • Galashiels and District
  • Garscadden/Scotstounhill
  • George St/Harbour
  • Giffnock and Thornliebank
  • Girvan and South Carrick
  • Glasgow City
  • Glenrothes Central and Thornton
  • Glenrothes North, Leslie and Markinch
  • Glenrothes West and Kinglassie
  • Govan
  • Grangemouth
  • Greater Pollok
  • Haddington and Lammermuir
  • Hamilton North and East
  • Hamilton South
  • Hamilton West and Earnock
  • Hawick and Denholm
  • Hawick and Hermitage
  • Hazlehead/Ashley/Queens Cross
  • Heldon and Laich
  • Helensburgh and Lomond South
  • Helensburgh Central
  • Highland
  • Hillhead
  • Hilton/Stockethill
  • Houston, Crosslee & Linwood
  • Howe of Fife and Tay Coast
  • Huntly, Strathbogie and Howe of Alford
  • Inverclyde
  • Inverclyde East
  • Inverclyde East Central
  • Inverclyde North
  • Inverclyde South
  • Inverclyde South West
  • Inverclyde West
  • Inverkeithing and Dalgety Bay
  • Inverleith
  • Inverness Central
  • Inverness Millburn
  • Inverness Ness-Side
  • Inverness South
  • Inverness West
  • Inverurie and District
  • Irvine East
  • Irvine Valley
  • Irvine West
  • Isle of Bute
  • J
  • Jedburgh and District
  • Johnstone North, Kilbarchan & Lochwinnoch
  • Johnstone South, Elderslie & Howwood
  • K
  • Keith and Cullen
  • Kelso and District
  • Kilbirnie and Beith
  • Kilmarnock East and Hurlford
  • Kilmarnock North
  • Kilmarnock South
  • Kilmarnock West and Crosshouse
  • Kilpatrick
  • Kilsyth
  • Kilwinning
  • Kincorth/Loirston
  • Kingswells/Sheddocksley
  • Kinross-shire
  • Kintyre and the Islands
  • Kirkcaldy Central
  • Kirkcaldy East
  • Kirkcaldy North
  • Kirkintilloch East & Twechar
  • Kirkwall East
  • Kirkwall West and Orphir
  • Kirriemuir & Dean
  • Kyle
  • L
  • Landward Caithness
  • Langside
  • Larkhall
  • Leaderdale and Melrose
  • Leith
  • Leith Walk
  • Lenzie & Kirkintilloch South
  • Lerwick North
  • Lerwick South
  • Leven
  • Leven, Kennoway and Largo
  • Liberton/Gilmerton
  • Linlithgow
  • Linn
  • Livingston North
  • Livingston South
  • Loch a Tuath
  • Lochar
  • Lochee
  • Lochgelly and Cardenden
  • Lomond
  • Lomond North
  • Lower Braes
  • Lower Deeside
  • Maryfield
  • Maryhill/Kelvin
  • Maybole, North Carrick and Coylton
  • Meadows/Morningside
  • Mearns
  • Mid and Upper Nithsdale
  • Mid Argyll
  • Mid Berwickshire
  • Mid Formartine
  • Mid Galloway
  • Midlothian
  • Midlothian East
  • Midlothian South
  • Midlothian West
  • Midstocket/Rosemount
  • Milngavie
  • Monifieth & Sidlaw
  • Montrose & District
  • Moray
  • Mossend and Holytown
  • Motherwell North
  • Motherwell South East and Ravenscraig
  • Motherwell West
  • Murdostoun
  • Musselburgh East and Carberry
  • Musselburgh West
  • N
  • Na h-Eileanan an Iar
  • Na Hearadh agus Ceann a Deas nan Loch
  • Nairn
  • Neilston, Uplawmoor and Newton Mearns North
  • Netherlee, Stamperland and Williamwood
  • Newlands/Auldburn
  • Newton Mearns South
  • Nith
  • North Ayrshire
  • North Berwick Coastal
  • North Coast and Cumbraes
  • North East (Glasgow)
  • North East (Tayside)
  • North Isles (Orkney)
  • North Isles (Shetland)
  • North Kincardine
  • North Lanarkshire
  • North West Dumfries
  • North, West and Central Sutherland
  • Northfield
  • Oban North and Lorn
  • Oban South and the Isles
  • Orkney Islands
  • P
  • Paisley East & Ralston
  • Paisley North West
  • Paisley South
  • Paisley South West
  • Partick West
  • Penicuik
  • Pentland Hills
  • Perth and Kinross
  • Perth City Centre
  • Perth City North
  • Perth City South
  • Peterhead North and Rattray
  • Peterhead South and Cruden
  • Pollokshields
  • Portobello/Craigmillar
  • Preston/Seton/Gosford
  • Prestwick
  • Q
  • Renfrew North
  • Renfrew South & Gallowhill
  • Renfrewshire
  • Rosyth
  • Rutherglen Central and North
  • Rutherglen South
  • Saltcoats and Stevenston
  • Scottish Borders
  • Selkirkshire
  • Sgir' Uige agus Ceann a Tuath nan Loch
  • Sgire an Rubha
  • Shetland Central
  • Shetland Islands
  • Shetland North
  • Shetland South
  • Shetland West
  • Shettleston
  • Sighthill/Gorgie
  • South Ayrshire
  • South Kintyre
  • South Lanarkshire
  • Southside Central
  • Southside/Newington
  • Speyside Glenlivet
  • Springburn
  • St Andrews
  • Steornabhagh a Deas
  • Steornabhagh a Tuath
  • Stirling
  • Stirling East
  • Stirling West
  • Stonehaven and Lower Deeside
  • Stranraer and North Rhins
  • Strathallan
  • Strathearn
  • Strathkelvin
  • Strathmartine
  • Strathmore
  • Strathtay
  • Stromness and South Isles
  • Tain and Easter Ross
  • Tay Bridgehead
  • The Ferry
  • The Lochs
  • Thorniewood
  • Thurso
  • Tillydrone/Seaton/Old Aberdeen
  • Torry/Ferryhill
  • Troon
  • Trossachs and Teith
  • Troup
  • Turriff and District
  • Tweeddale East
  • Tweeddale West
  • U
  • Upper Braes
  • V
  • West Dunbartonshire
  • West End
  • West Fife and Coastal Villages
  • West Garioch
  • West Lothian
  • West Mainland
  • Wester Ross, Strathpeffer and Lochalsh
  • Westhill and District
  • Whitburn and Blackburn
  • Wick
  • Wigtown West
  • Wishaw

Audiences

  • Local Authorities
  • General Public
  • Third Sector
  • Emergency Services
  • MP
  • MSP
  • Councillor
  • Police Officer
  • Police Staff
  • Corporate Sector
  • HMICS
  • PIRC

Interests

  • Survey