Experience of using Police Scotland firearms and explosives licensing service 20/21

Closes 31 Mar 2021

Opened 22 Jun 2020

Overview

We want to understand the experience of people who use our firearms and explosives licensing service. We invite certificate holders to share their experiences of the licensing process and to provide feedback about what works well and what could be improved.

Whilst our aim is to meet our statutory responsibilities in respect of the legislation, we also recognise the importance of understanding your views and experience of the licensing service.

Your feedback will help shape the future of firearms licensing and we would welcome your participation.

Your personal information

All personal information will be anonymised and you will not be identified through the information you provide unless you choose to identify yourself in your responses.

By completing this survey, you agree to Police Scotland using your anonymised data for analysis and reporting that will contribute to continuously reviewing the firearms and explosives licensing service. Any information you provide will be treated in confidence and stored securely.

Complete this survey in a different way

Please contact us if you wish to complete the survey in a different way: FirearmsLicensingPolicyUnit@scotland.pnn.police.uk

Please note that this platform is not about reporting crime or providing information about an incident. To find out ways to contact Police Scotland, please visit: https://www.scotland.police.uk/contact-us/

Update on the previous User Satisfaction Survey 2019/20

We have published an update on our previous Firearms and Explosives Licensing Service User Satisfaction Survey, which we ran between April 2019 and March 2020. You can access the update in PDF below. 

 

Share your experience

Areas

  • A
  • Abbey
  • Aberdeen City
  • Aberdeenshire
  • Aboyne, Upper Deeside and Donside
  • Abronhill, Kildrum and the Village
  • Aird and Loch Ness
  • Airdrie Central
  • Airdrie North
  • Airdrie South
  • Airyhall/Broomhill/Garthdee
  • Almond
  • Almond and Earn
  • An Taobh Siar agus Nis
  • Anderston/City
  • Angus
  • Annandale East
  • Annandale North
  • Annandale South
  • Annick
  • Arbroath East & Lunan
  • Arbroath West & Letham
  • Ardrossan and Arran
  • Argyll and Bute
  • Armadale and Blackridge
  • Avondale and Stonehouse
  • Ayr East
  • Ayr North
  • Ayr West
  • Badenoch and Strathspey
  • Baillieston
  • Ballochmyle
  • Banchory and Mid Deeside
  • Banff and District
  • Bannockburn
  • Barraigh Bhatarsaigh Eirisgeigh Uibhist Deas
  • Barrhead
  • Bathgate
  • Bearsden North
  • Bearsden South
  • Beinn na Foghla agus Uibhist a Tuath
  • Bellshill
  • Bishopbriggs North & Torrance
  • Bishopbriggs South
  • Bishopton, Bridge of Weir & Langbank
  • Black Isle
  • Blairgowrie and Glens
  • Blantyre
  • Bo'ness and Blackness
  • Bonnybridge and Larbert
  • Bonnyrigg
  • Bothwell and Uddingston
  • Brechin & Edzell
  • Bridge of Don
  • Broxburn, Uphall and Winchburgh
  • Buckhaven, Methil and Wemyss Villages
  • Buckie
  • Burntisland, Kinghorn and Western Kirkcaldy
  • Busby, Clarkston and Eaglesham
  • C
  • Calton
  • Cambuslang East
  • Cambuslang West
  • Campsie & Kirkintilloch North
  • Canal
  • Caol and Mallaig
  • Carnoustie & District
  • Carse of Gowrie
  • Carse, Kinnaird and Tryst
  • Castle
  • Castle Douglas and Glenkens
  • Central Buchan
  • City Centre
  • City of Edinburgh
  • Clackmannanshire
  • Clackmannanshire Central
  • Clackmannanshire East
  • Clackmannanshire North
  • Clackmannanshire South
  • Clackmannanshire West
  • Clydebank Central
  • Clydebank Waterfront
  • Clydesdale East
  • Clydesdale North
  • Clydesdale South
  • Clydesdale West
  • Coatbridge North and Glenboig
  • Coatbridge South
  • Coatbridge West
  • Coldside
  • Colinton/Fairmilehead
  • Corstorphine/Murrayfield
  • Cowal
  • Cowdenbeath
  • Craigentinny/Duddingston
  • Craigton
  • Cromarty Firth
  • Culloden and Ardersier
  • Cumbernauld North
  • Cumbernauld South
  • Cumnock and New Cumnock
  • Cupar
  • D
  • Dalkeith
  • Dalry and West Kilbride
  • Dee
  • Denny and Banknock
  • Dingwall and Seaforth
  • Doon Valley
  • Drum Brae/Gyle
  • Drumchapel/Anniesland
  • Dumbarton
  • Dumfries and Galloway
  • Dunbar and East Linton
  • Dunblane and Bridge of Allan
  • Dundee City
  • Dunfermline Central
  • Dunfermline North
  • Dunfermline South
  • Dunoon
  • Dyce/Bucksburn/Danestone
  • E
  • East Ayrshire
  • East Berwickshire
  • East Centre
  • East Dunbartonshire
  • East End
  • East Garioch
  • East Kilbride Central North
  • East Kilbride Central South
  • East Kilbride East
  • East Kilbride South
  • East Kilbride West
  • East Livingston and East Calder
  • East Lothian
  • East Mainland, South Ronaldsay and Burray
  • East Neuk and Landward
  • East Renfrewshire
  • East Sutherland and Edderton
  • Eilean a Cheo
  • Elgin City North
  • Elgin City South
  • Ellon and District
  • Erskine & Inchinnan
  • Fa'side
  • Falkirk
  • Falkirk North
  • Falkirk South
  • Fauldhouse and the Breich Valley
  • Fife
  • Fochabers Lhanbryde
  • Forfar & District
  • Forres
  • Forth
  • Forth and Endrick
  • Fortissat
  • Fountainbridge/Craiglockhart
  • Fraserburgh and District
  • Ft William and Ardnamurchan
  • G
  • Galashiels and District
  • Garscadden/Scotstounhill
  • George St/Harbour
  • Giffnock and Thornliebank
  • Girvan and South Carrick
  • Glasgow City
  • Glenrothes Central and Thornton
  • Glenrothes North, Leslie and Markinch
  • Glenrothes West and Kinglassie
  • Govan
  • Grangemouth
  • Greater Pollok
  • Haddington and Lammermuir
  • Hamilton North and East
  • Hamilton South
  • Hamilton West and Earnock
  • Hawick and Denholm
  • Hawick and Hermitage
  • Hazlehead/Ashley/Queens Cross
  • Heldon and Laich
  • Helensburgh and Lomond South
  • Helensburgh Central
  • Highland
  • Hillhead
  • Hilton/Stockethill
  • Houston, Crosslee & Linwood
  • Howe of Fife and Tay Coast
  • Huntly, Strathbogie and Howe of Alford
  • Inverclyde
  • Inverclyde East
  • Inverclyde East Central
  • Inverclyde North
  • Inverclyde South
  • Inverclyde South West
  • Inverclyde West
  • Inverkeithing and Dalgety Bay
  • Inverleith
  • Inverness Central
  • Inverness Millburn
  • Inverness Ness-Side
  • Inverness South
  • Inverness West
  • Inverurie and District
  • Irvine East
  • Irvine Valley
  • Irvine West
  • Isle of Bute
  • J
  • Jedburgh and District
  • Johnstone North, Kilbarchan & Lochwinnoch
  • Johnstone South, Elderslie & Howwood
  • K
  • Keith and Cullen
  • Kelso and District
  • Kilbirnie and Beith
  • Kilmarnock East and Hurlford
  • Kilmarnock North
  • Kilmarnock South
  • Kilmarnock West and Crosshouse
  • Kilpatrick
  • Kilsyth
  • Kilwinning
  • Kincorth/Loirston
  • Kingswells/Sheddocksley
  • Kinross-shire
  • Kintyre and the Islands
  • Kirkcaldy Central
  • Kirkcaldy East
  • Kirkcaldy North
  • Kirkintilloch East & Twechar
  • Kirkwall East
  • Kirkwall West and Orphir
  • Kirriemuir & Dean
  • Kyle
  • L
  • Landward Caithness
  • Langside
  • Larkhall
  • Leaderdale and Melrose
  • Leith
  • Leith Walk
  • Lenzie & Kirkintilloch South
  • Lerwick North
  • Lerwick South
  • Leven
  • Leven, Kennoway and Largo
  • Liberton/Gilmerton
  • Linlithgow
  • Linn
  • Livingston North
  • Livingston South
  • Loch a Tuath
  • Lochar
  • Lochee
  • Lochgelly and Cardenden
  • Lomond
  • Lomond North
  • Lower Braes
  • Lower Deeside
  • Maryfield
  • Maryhill/Kelvin
  • Maybole, North Carrick and Coylton
  • Meadows/Morningside
  • Mearns
  • Mid and Upper Nithsdale
  • Mid Argyll
  • Mid Berwickshire
  • Mid Formartine
  • Mid Galloway
  • Midlothian
  • Midlothian East
  • Midlothian South
  • Midlothian West
  • Midstocket/Rosemount
  • Milngavie
  • Monifieth & Sidlaw
  • Montrose & District
  • Moray
  • Mossend and Holytown
  • Motherwell North
  • Motherwell South East and Ravenscraig
  • Motherwell West
  • Murdostoun
  • Musselburgh East and Carberry
  • Musselburgh West
  • N
  • Na h-Eileanan an Iar
  • Na Hearadh agus Ceann a Deas nan Loch
  • Nairn
  • Neilston, Uplawmoor and Newton Mearns North
  • Netherlee, Stamperland and Williamwood
  • Newlands/Auldburn
  • Newton Mearns South
  • Nith
  • North Ayrshire
  • North Berwick Coastal
  • North Coast and Cumbraes
  • North East (Glasgow)
  • North East (Tayside)
  • North Isles (Orkney)
  • North Isles (Shetland)
  • North Kincardine
  • North Lanarkshire
  • North West Dumfries
  • North, West and Central Sutherland
  • Northfield
  • Oban North and Lorn
  • Oban South and the Isles
  • Orkney Islands
  • P
  • Paisley East & Ralston
  • Paisley North West
  • Paisley South
  • Paisley South West
  • Partick West
  • Penicuik
  • Pentland Hills
  • Perth and Kinross
  • Perth City Centre
  • Perth City North
  • Perth City South
  • Peterhead North and Rattray
  • Peterhead South and Cruden
  • Pollokshields
  • Portobello/Craigmillar
  • Preston/Seton/Gosford
  • Prestwick
  • Q
  • Renfrew North
  • Renfrew South & Gallowhill
  • Renfrewshire
  • Rosyth
  • Rutherglen Central and North
  • Rutherglen South
  • Saltcoats and Stevenston
  • Scottish Borders
  • Selkirkshire
  • Sgir' Uige agus Ceann a Tuath nan Loch
  • Sgire an Rubha
  • Shetland Central
  • Shetland Islands
  • Shetland North
  • Shetland South
  • Shetland West
  • Shettleston
  • Sighthill/Gorgie
  • South Ayrshire
  • South Kintyre
  • South Lanarkshire
  • Southside Central
  • Southside/Newington
  • Speyside Glenlivet
  • Springburn
  • St Andrews
  • Steornabhagh a Deas
  • Steornabhagh a Tuath
  • Stirling
  • Stirling East
  • Stirling West
  • Stonehaven and Lower Deeside
  • Stranraer and North Rhins
  • Strathallan
  • Strathearn
  • Strathkelvin
  • Strathmartine
  • Strathmore
  • Strathtay
  • Stromness and South Isles
  • Tain and Easter Ross
  • Tay Bridgehead
  • The Ferry
  • The Lochs
  • Thorniewood
  • Thurso
  • Tillydrone/Seaton/Old Aberdeen
  • Torry/Ferryhill
  • Troon
  • Trossachs and Teith
  • Troup
  • Turriff and District
  • Tweeddale East
  • Tweeddale West
  • U
  • Upper Braes
  • V
  • West Dunbartonshire
  • West End
  • West Fife and Coastal Villages
  • West Garioch
  • West Lothian
  • West Mainland
  • Wester Ross, Strathpeffer and Lochalsh
  • Westhill and District
  • Whitburn and Blackburn
  • Wick
  • Wigtown West
  • Wishaw

Audiences

  • Local Authorities
  • General Public
  • Third Sector
  • Emergency Services
  • MP
  • MSP
  • Councillor
  • MEP
  • Police Officer
  • Police Staff
  • Corporate Sector
  • HMICS
  • PIRC

Interests

  • Survey