BSL Version: Your Police 2023-2024

It is vital that we listen, understand, and take action using your views and experiences. Our Joint Strategy for Policing (2020) creates the space within policing to inform our services using insights we shape through what you tell us.

Our Annual Police Plan 2023/24 sets out what we will do to keep our communities safe and this has been developed using your responses to last year's survey, along with focus groups, workshops and other ways we listen to and work with communities.

We report your feedback in ways which are practical for policing and inform what we do in your area. Your feedback shapes what we do nationally and locally, like how we inform people about policing. 

A report is prepared each Quarter for the Scottish Police Authority's 'Policing Performance Committee'. This is just one of the ways that policing is scrutinised, which is important as it helps us ensure we are policing with the consent of the people of Scotland. 

Your response is anonymous and you will not be identified through the information you provide unless you choose to identify yourself in your responses. Any data that identifies you will be removed and not stored. 

At the end of the survey, we ask for personal details to ensure we receive a comprehensive range of responses. Please note that you do not have to answer these questions.

By completing this survey, you agree to Police Scotland using your anonymised data for analysis and reporting that will improve the service we provide.

Police Scotland is committed to protecting and respecting your privacy. We have robust procedures in place to ensure that any data that you provide is processed and stored securely. We will never pass any data that identifies you on to any third parties without your express consent. We also meet the requirements of the Data Protection Act 2018 (General Data Protection Regulation or 'GDPR').

Reporting a crime or providing information about an incident

Please note that this platform is not for reporting crime, providing information about an incident, or asking us for help. To find out ways to contact the police, please visit our website. If you or someone else needs police assistance, please dial 101, or in an emergency use 999. 

This survey is available in Easy Read. If you need this, you can download it from the bottom of this page. 

Please use the contact details on this page if you need to complete the survey in a different way.

Our Local Policing Programme is progressing work with our colleagues, the public and communities to consider how local policing services are delivered in communities to meet the challenges impacting local areas. As a national police service, we need to ensure we utilise our resources in the best way in local areas with appropriate national support where it is needed. This work is termed as the 'Local Policing Service Delivery Review'. 

The aim of the review is to take an evidence led approach to understand the needs of our local communities and how we as your police service work effectively with all partners to respond to threat, risk and harm. Ultimately, this is about how we work within and with communities to ensure they are safe and protected. 

We are currently working within two divisions, Highland and Islands Division and Forth Valley Division, to understand this area in more detail. We are including responses received to our Your Poice survey as part of our initial 'discovery phase', as well as reviewing our User Experience Survey feedback, other colleague engagement, academic research and partner expertise.